Property Management

Property management is a people-oriented business and we are committed to our property owners, our tenants, and our team. Integrity and our hands-on responsiveness in the management of each owner’s property are the foundations of our business model. Our goal is to maximize your property value and increase your net income, assisted by the latest YARDI© software, and the handling of the burden of the day to day operation of the property. We strive for cost efficiency and professionalism at all times.

We are committed to providing both our clients and tenants the best quality of “customized” property management services.

Types of Properties Managed:
>Commercial
>Industrial
>Office
>Retail

Project Management
For each owner-approved project, we investigate licensed and insured contractors and make recommendations to the owner. We solicit and negotiate binding contracts specifying all requirements. Once approved, we supervise work performed by the contractor assuring that everything is done to specifications and completed on schedule.

Preventative Maintenance
We implement a customized program to assure that all your mechanical equipment gets the continuous maintenance it requires. We work with the qualified contractors to assess the condition of your critical systems and perform regular on-site property inspections to prevent owner risks.

Monthly Assessment & Reporting
We compile a monthly report on the condition of your building including immediate priorities as well as recommendations for long-term and short-term repairs, improvements, and upgrades. We also summarize all of our interactions with tenants and the property in general.

Municipal Relations and Representations
We maintain relationships by communicating with local municipal building inspectors, fire departments, police & other government leaders. We keep your building in compliance with all orders and requirements of federal, state and county authorities.

Tenant Relations:
Tenants have 24/7 access to our team for emergencies and other maintenance needs. We handle all tenant/landlord correspondence including rent collection, eviction service, dispute mediation.

Comprehensive Financial Services:

General Services
Collection of monthly rent and other charges
Provide arrears management
Create and manage bank accounts
Bill Payment
Create CAM budgets
Monitor CAM, taxes, mortgage, and maintenance bills
Reconcile CAM at the end of the year
Issue delinquency notices and violation letters
Accelerated collection services where authorized

Yardi and Quickbooks Reporting
Balance sheet
Cash reconciliation report
Income/Expense report
Accounts receivable/payable aging report
Budget variance report
Bank account reconciliation report
General Ledger
Check disbursement

Testimonials:

“For once, I can get in touch with my property manager”  – Heartland Bank & Trust

“Since they’ve taken over management at our center, I noticed a positive change in the property’s curb appeal and the responsiveness to any property issues.” – La Dolce Vita Restaurant

“I am pleased to see that the property is being cared for by professionals” – United Liquor Market, Joliet, IL

Tenant Relations
Lettie Burne
lettie@catoncommercial.com
Office: 815-436-5700

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